Nokia issued Friday a product advisory for the Nokia-branded BL-5C battery manufactured by Matsushita Battery Industrial Co., Ltd. of Japan between December 2005 and November 2006. This product advisory does not apply to any other Nokia-branded battery, says a press release.
The cellphone manufacturing company is working closely with Matsushita and will be cooperating with relevant authorities to investigate this situation.
Consumers with a BL-5C battery subject to this advisory should note that all of the approximately 100 overheating incidents have occurred while charging the battery. According to Nokia's knowledge this issue does not affect any other use of the mobile device.
While the occurrences in the BL-5C batteries produced by Matsushita in the time-period specified are very rare, concerned consumers can request a replacement for any BL-5C battery subject to this product advisory. This advisory will determine a consumer's ability to obtain a replacement free of charge.
The consumers have been asked to visit the website www.nokia.com/batteryreplacement or contact Nokia call center at 01819200077