Dnata's ISO 14001 certification also coincides with the re-certification of the organisation's Quality Management System- ISO 9001. Dnata was first awarded the ISO 9001 certification in 2001.

Dnata Airport Operations is one of the few ground handling service providers in the world to attain this internationally recognised environmental standard. The operation involves 5000 specialist staff who serve more than 19 million passengers, manage 180,000 aircraft movements, handle over 50 million pieces of baggage and 1 million tons of cargo annually.