Good move, but...
Farhana Hossain, DOHS, Baridhara
It is appreciable that after a long time Grameen phone has responded by offering some sort of facilities to their customers that include extending the validity period for Tk 300 scratch card to 6 months, offering 30 seconds pulse in the 1st minute, reducing the access fee to Tk 150 etc. But no reduction in call rate has been offered; what has been done is just splitting the costs into segments. At the end of the day we, the loyal customers, will be paying as high as before.I hope the management will surely look after the customers' benefits and will take necessary steps to ensure that users are highly satisfied and feel free to use the mobile phone without any ceiling, like our neighbouring countries.
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