They will also be able to lodge complaint and resolve their connection problems online as the authorities launched the e-Governance application software at the telephone exchange yesterday.

As part of a project to introduce e-Governance at all government offices, the Support to ICT Task Force Programme (SICT) has provided funds to install the system at a cost of Tk 33.26 lakh. The Business Automation Limited, a local IT firm, has installed the software.

Post and Telecommunications Minister M Aminul Haque formally inaugurated the system at a ceremony as the chief guest while GM Fazlul Haque MP, chairman of the Parliamentary Standing Committee on the Ministry of Post and Telecommunications, and Dr Kamal Uddin Siddiqui, principal secretary to the prime minister, attended the function as special guests.

Intending subscribers, who have registered for telephone connections, will be able to view their subscription status on the website with a tracking number. The address of the website is http://sbn.bttb.gov.bd.

Subscribers can also download various forms and information about different procedures such as shifting of telephone lines. But they have to collect passwords from the BTTB's Sher-e-Bangla Nagar office.

Telecoms Minister Aminul Haque said the project has been taken with a view to introducing e-Governance at the government offices and the subscribers will immensely benefit from the system.

Listing development activities in the telecom sector, he said the number of fixed phones in the country has crossed 10 lakh.

The country will be connected with the information super highway by year-end when the service will be commissioned globally, the minister said.

SASM Taifur, project director of SICT, Abdul Malek Akhand, chairman of BTTB, and Zahidul Hasan Mithun, executive director of Business Automation Limited, also spoke.