Call centres to generate $7.3b for Philippines by 2010
Afp, Manila
Annual foreign exchange earnings from the Philippines call centre industry will nearly triple to 7.3 billion dollars in 2010, up from about 2.6 billion dollars this year, an industry leader said Tuesday. Industry employment would rise to some 506,500 call center agents compared to 179,000 this year, said Rainiero Borja, president of People Support, a call center firm. Citing figures from the industry association and the government, Borja told an annual industry conference that call center employees would pay 8.6 billion pesos (162 million dollars) in income taxes this year with more money spent on downstream industries such as office rentals and equipment supplies.
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