|   Ombudsman 
        A person whose occupation consists of investigating customer complaints 
        against his or her employer. Many governments have ombudsmen who will 
        investigate citizen complaints against government services.
 Onus 
        Latin: the burden. It is usually used in the context of evidence. The 
        onus of proof in criminal cases lies with the state. It is the state that 
        has the burden of proving beyond reasonable doubt. In civil cases, the 
        onus of proof lies with the plaintiff who must prove his case by balance 
        of probabilities. So "onus" refers both to the party with the 
        burden, and to the scope of that burden, the latter depending whether 
        the context is criminal or civil.
 Open-ended 
        agreement An agreement or contract which does not have an ending date but which 
        will continue for as long as certain conditions, identified in the agreement, 
        exist.
 Ordinance 
        An executive decision of a government which has not been subjected to 
        a legislative assembly (contrary to a statute). It is often detailed and 
        not, as would be a statute, of general wording or application. This term 
        is in disuse in many jurisdictions and the words "regulations" 
        or "bylaws" are preferred.
 Paralegal 
        A person who is not a lawyer or is not acting in that capacity but who 
        provides a limited number of legal services. Each country differs in the 
        authority it gives paralegals in exercising what traditionally would be 
        lawyers' work.
 
 Parole
 An early release from incarceration in which the prisoner promises to 
        heed certain conditions (usually set by a parole board) and under the 
        supervision of a parole officer. Any violation of those conditions would 
        result in the return of the person to prison.
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